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Thanks for being our awesome customer! If your inquiry is urgent, please use the telephone number listed below, to talk to one of our staff members. Otherwise, we will reply by email shortly. Talk to you soon, Cerra 🙂

help and frequently asked questions

The following provides answers to some of the frequently asked questions about the lessons we offer. If you have other questions, please call us at (714) 726-4570
Do you give discounts for siblings?

There are no discounts at this time.

Do you do a Semi-Private swim lesson?

We only specialize in private 1 on 1.

Are parents supposed to go in the water?

Parents are not allowed in the pool during a lesson.

I've had a bad experience before, how do I know my child will do well (learn to swim)?

Every child is different when it comes to learning to swim. Just try to have confidence that your child will succeed and try different swim school until you find the right one.

Can I get a refund if it doesn't work out?

I’m sorry there are no refunds. You may buy classes one at a time.

What’s the cancellation policy?

24-hour notice must be given to avoid a charge. If a student, parent, or teacher is sick the day of there must be a two-hour notice to cancel without a charge. In bad weather, lessons may be canceled last minute.

Can I buy one lesson and see how it works out?

Yes you may buy lesson one at a time.

Do you have group lessons?

We only specialize in private 1 on 1.

How often should my child come to swim class?

Twice a week for a non-swimmer. Twice a week for six weeks (12 lessons) is for best results!

What should I bring to swim class?

Towel, hair tie, bathing suit, swim diaper (put on when you get to class), extra swim diaper, swim diaper cover, sunscreen, and a light snack for after (not before swim).